Filmcell.co.uk  understands the value of privacy, and will therefore only use the information you give us to process your order and provide a quick and convenient service to you in the future.

We do not sell mailing lists to other companies, or divulge any of your personal details to other companies or individuals. All personal details are stored on an off-line server. Payment processing takes place on our secure server.

What information do we need to process an order?
For us to process your order, we will need to know your name, e-mail address, delivery address, credit card number and expiry date.

Your Security

Here at filmcell.co.uk customer security is one of our primary objectives. To help you feel safe and secure shopping online with us we have put in place some of the most secure features available on the Internet today.

Without trying to baffle you with all the technical jargon we will try to explain why shopping online with filmcell.co.uk is 100% secure.

Here’s how it all works:

Your credit card details

When you enter your credit card information on our site, the numbers you enter are NEVER seen by any member of staff at filmcell.co.uk. The only details we see are your delivery details and any other option information that you submit.

Your details are sent to our secure server encrypted and then sent on to our payment gateway World Pay.

Your card details are then securely processed and payment is sent to us at Lloyds TSB Bank plc.

We then receive the funds and the secure process is complete.

Data Protection

filmcell.co.uk is approved by SAFEBUY; our certificate number is 710271. 5 leading reasons to buy from a SafeBuy member You can be confident that you have a hassle-free online shopping experience. All members commit to:

* Adherence to all relevant UK and EU laws with further benefits such as a 14 day cooling off period (where possible)

* Total privacy of personal data and security of credit card handling

* Clear presentation of all costs including delivery charges and VAT

* Effective communication systems with name and address and contact phone number

* Mediation services for consumer complaints provided by SafeBuy and the Chartered Institute of Arbitrators

Your email address

We will NEVER submit your email address to ANY third party company. We hate SPAM as much as you do and we guarantee that your email address will only be used for the purposes that you state we can use it for. i.e. to confirm the order information.

If you have been so kind as to sign up to our email address we will send you a monthly newsletter detailing new products and news, which you can unsubscribe from at any time.

We hope this reassures you that shopping with us is 100% safe, please feel free to browse the site and if you have any questions or concerns please call our customer service team on 0208 1333387